Dr. Hello Hi

Privacy & HIPAA Compliance

Last updated: October 2024

At Dr. Hello Hi, we take your privacy and the security of your Protected Health Information (PHI) extremely seriously. We are fully HIPAA compliant.

Information We Collect

We collect information necessary to provide medical care, including:

  • Personal identification (name, DOB, contact info)
  • Medical history and current symptoms
  • Payment information (processed securely via Stripe, not stored on our servers)

How We Protect Your Data

All data transmitted between your device and our servers is encrypted using industry-standard TLS. Data at rest is encrypted using AES-256. We do not sell your personal or medical information to third-party marketers under any circumstances.

Analytics

We use self-hosted analytics for our marketing pages. Once you enter the clinical intake flow, all third-party tracking scripts are disabled to ensure complete PHI isolation.